Does this service require a contract?

Is there a limit to the number of subscribers I can add to my account?

Is there a setup fee?

How long does it take for my account to get setup?

What happens after I place my order?

Should I use a domain with a website on it already or a new domain?

What payment methods do you accept?

Is there a delivery guarantee?

Why aren't people getting my emails?

What's the difference between a hard bounce and a soft bounce?

If I’m unhappy with the service, can I get a refund?

What behavior will get my account suspended?

What should I do if my account is suspended?

What content isn't allowed?

What if my IP(s) get blacklisted?

Why don't you provide pre-warmed SMTP servers?

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